Returns & Exchanges

At Dark Elf Dice, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5 business days.